We're here to help.

Whether you have questions about your financial dashboard, account connections, billing, or AI recommendations, our team is ready to help.

Average response: < 1 business day Priority support for subscribers Bank-level security

Product Support

Questions about dashboards, AI recommendations, reports, transactions, and financial insights.

Account Connections

Help connecting banks, Gmail, statement uploads, and synchronizing your financial data.

Billing

Free trial, subscriptions, invoices, plan changes, and payment questions.

Contact our team

Typical response time
Most questions receive a reply within one business day.

Everything You Need to Know Before You Start

How does Find-Money.com work?
Connect your bank accounts via Plaid or upload bank statements and CSV files. Find-Money.com analyses your financial data and your AI Financial Advisor gives you personalised guidance to save more, reduce debt, and build wealth.
Is my financial data secure?
Yes. We use bank-level 256-bit encryption. Account credentials are never stored — Plaid handles authentication directly with your bank. Your data is never sold to third parties.
Can I cancel anytime?
Yes. You can cancel your subscription at any time from your account settings. You will retain access until the end of your current billing period.
What banks are supported?
Over 12,000 financial institutions are supported through Plaid, including major banks, credit unions, investment brokers, and credit card issuers.
Can I upload documents?
Yes. You can upload PDF bank statements and CSV transaction exports. Find-Money.com automatically extracts and categorises transactions from your documents.
What is the Financial Health Score?
Your Financial Health Score is a 0–100 score that summarises your overall financial position based on your income, spending, debt, savings, and investments.
Is this a replacement for a licensed financial advisor?
Find-Money.com is an AI-powered financial guidance tool, not a licensed financial advisor. We provide personalised insights based on your data but cannot give legal or regulated financial advice. For major financial decisions, consult a licensed professional.

Popular topics

  • Connecting bank accounts
  • Uploading PDF statements
  • Understanding AI recommendations
  • Financial Health Score
  • Money Found opportunities
  • Managing your subscription
  • Privacy & Security

Our goal is to help you make better financial decisions.

If something isn't working or you have suggestions, we'd love to hear from you.

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