Find-Money.com ("we," "our," or "us") is committed to protecting your privacy.
This Privacy Policy explains how we collect, use, disclose, store, and protect
your information when you use our AI Financial Advisor platform.
1. Information We Collect
Information You Provide
- Account registration details (name, email address, password)
- Financial accounts connected through Plaid
- Uploaded financial documents (CSV files, statements)
- Income, debts, investments, budgets and other financial information you enter manually
- Support requests and communications
Information Collected Automatically
- IP address
- Browser and device information
- Session identifiers
- Usage analytics
- Authentication and security logs
2. How We Use Your Information
We use your information to:
- Provide personalized AI financial guidance
- Calculate Financial Health Scores
- Generate reports, insights and recommendations
- Analyze spending and cash flow
- Maintain and secure your account
- Process subscription payments through Stripe
- Deliver transactional emails
- Respond to customer support requests
- Improve our platform and develop new features
- Comply with legal obligations
3. Third-Party Services
We only share data with trusted service providers necessary to operate the platform.
- Plaid — Financial account connectivity.
- Stripe — Subscription and payment processing.
- Resend — Transactional email delivery.
- AI Providers — Financial context required to generate AI responses. Your name and email address are not included in AI prompts.
We never sell your personal or financial information.
4. Cookies
We use cookies and similar technologies to provide authentication,
maintain your session, remember preferences and improve security.
Essential cookies are required for the platform to function.
Where required by law, non-essential cookies are only used with your consent.
5. Data Security
We use industry-standard security measures including:
- HTTPS with TLS encryption
- AES-256 encryption for sensitive stored information
- BCrypt password hashing
- Secure HTTP-only authentication cookies
- Plaid-hosted authentication so we never receive your banking credentials
- Access controls and routine security monitoring
Although we use commercially reasonable safeguards, no method of
electronic transmission or storage can be guaranteed to be 100% secure.
6. Data Retention
We retain your information only for as long as necessary to provide the
service, comply with legal obligations, resolve disputes and enforce our agreements.
- User accounts are generally retained while your account remains active.
- Support communications may be retained for up to 24 months.
- Usage logs and analytics may be retained for up to 24 months.
- Backups may temporarily contain deleted information until rotated out.
When retention periods expire, data is securely deleted or anonymized.
7. International Data Transfers
Your information may be processed in countries other than your own.
Where required, we implement appropriate safeguards to protect transferred data.
8. Your Rights
Depending on applicable law, you may have the right to:
- Access your personal information
- Correct inaccurate information
- Delete your account and personal data
- Export your information
- Object to certain processing activities
- Withdraw consent where applicable
You can manage much of your information through your account settings or by contacting support.
9. Legal Disclosure
We may disclose information when necessary to:
- Comply with applicable laws
- Respond to lawful government requests
- Protect our legal rights
- Investigate fraud or security incidents
- Protect the safety of our users or the public
10. Business Transfers
If Find-Money.com is involved in a merger, acquisition or sale of assets,
your information may be transferred as part of that transaction.
Users will be notified if the privacy policy materially changes.
11. Children's Privacy
Find-Money.com is intended for individuals age 18 or older.
We do not knowingly collect personal information from children.
12. Third-Party Links
Our platform may link to third-party websites.
We are not responsible for their privacy practices and encourage you to review their privacy policies.
13. Changes to This Policy
We may update this Privacy Policy periodically.
Material changes will be communicated through the application,
by email, or by updating the date shown at the top of this page.
14. Contact Us
If you have any questions regarding this Privacy Policy,
please contact our support team or email
support@find-money.com.
